Last Updated: July 2026
Welcome to Unicell.lk. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions.
Unicell.lk is an online retailer in Sri Lanka offering:
Smartphones
Tablets
Smart Watches
Wireless Earbuds
Power Banks
Mobile Accessories
Chargers & Cables
Speakers
Smart Gadgets
By using this website you confirm that:
You are at least 18 years old, or
You are using this website under the supervision of a parent or legal guardian.
All information provided is accurate and complete.
We strive to ensure that all product descriptions, specifications, images, prices, and availability are accurate.
However,
Product images are for illustration purposes.
Colours may vary slightly due to monitor settings.
Specifications may change by the manufacturer without prior notice.
Packaging may differ from the images shown.
Unicell reserves the right to correct any errors without prior notice.
All prices are displayed in Sri Lankan Rupees (LKR).
Prices include applicable taxes unless otherwise stated.
Prices may change without prior notice.
Promotional prices are valid only during the promotional period.
If an incorrect price is displayed due to a technical error, Unicell reserves the right to cancel the order and issue a full refund if payment has already been made.
When you place an order:
You agree that all information provided is accurate.
Orders are subject to stock availability.
Order confirmation does not guarantee acceptance.
Unicell reserves the right to reject or cancel any order.
Reasons may include:
Pricing errors
Payment issues
Suspected fraud
Product unavailable
Incorrect customer information
We accept payment through approved payment methods available during checkout, including:
Credit Cards
Debit Cards
Online Payment Gateways
Bank Transfer (where available)
Cash on Delivery (selected locations only)
Payment must be successfully completed before an order is processed unless Cash on Delivery is selected.
Delivery times are estimates only.
Actual delivery may vary depending on:
Customer location
Weather conditions
Courier delays
Public holidays
Unforeseen circumstances
Customers must provide a complete and accurate delivery address.
If delivery fails due to incorrect customer information, additional delivery charges may apply.
Customers may request cancellation before the order has been dispatched.
Once dispatched, orders cannot be cancelled.
Unicell reserves the right to cancel orders due to:
Stock shortages
Pricing mistakes
Fraud prevention
Payment verification issues
Any payments received for cancelled orders will be refunded using the original payment method where applicable.
Returns and exchanges are subject to our Return & Refund Policy.
Products must:
Be unused
Be in original condition
Include all accessories
Include original packaging
Include invoice or proof of purchase
Certain products may not be eligible for return due to hygiene or manufacturer restrictions.
Products sold by Unicell may include:
Official Manufacturer Warranty
Agent Warranty
Shop Warranty
Warranty duration varies depending on the product.
Warranty does not cover:
Physical damage
Liquid damage
Accidental damage
Power surges
Unauthorized repairs
Software modifications
Normal wear and tear
Warranty claims are subject to inspection by the manufacturer, distributor, or authorized service centre.
Customers are responsible for maintaining the confidentiality of their account credentials.
You agree to:
Keep your password secure.
Notify us immediately of any unauthorized access.
Accept responsibility for all activities carried out under your account.
All content on Unicell.lk including:
Logos
Graphics
Product Images
Website Design
Icons
Text
Videos
Source Code
is the property of Unicell or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
You agree not to:
Use the website for unlawful purposes.
Attempt to hack or damage the website.
Upload malicious software.
Interfere with website functionality.
Copy website content without permission.
Use automated bots to scrape website data.
Violation of these terms may result in account suspension or legal action.
To the maximum extent permitted by law, Unicell shall not be liable for:
Indirect losses
Loss of profits
Loss of data
Business interruption
Delays caused by third parties
Manufacturer defects beyond warranty obligations
Our maximum liability shall not exceed the purchase price of the product.
Our website may contain links to third-party websites.
Unicell is not responsible for the content, privacy practices, or services of those external websites.
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of your information in accordance with that policy.
Unicell shall not be responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:
Natural disasters
Floods
Fires
Strikes
Government restrictions
Internet outages
Pandemics
War
Transportation disruptions
We reserve the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the updated Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Customer Support
Email: support@unicell.lk
Website: https://unicell.lk
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM
By accessing or using Unicell.lk, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.