Privacy Policy
Last Updated: July 2026
At Unicell.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.
By using Unicell.lk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
Order Information
Products Purchased
Order History
Delivery Preferences
Payment Status
Warranty Information
Technical Information
IP Address
Browser Type
Device Information
Operating System
Date & Time of Visit
Pages Visited
Website Usage Data
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Deliver products to your address.
Verify payments and prevent fraud.
Provide customer support.
Process warranty and return requests.
Send order confirmations and delivery updates.
Improve our website and services.
Respond to your inquiries.
Comply with legal obligations.
Send promotional offers and newsletters (only if you choose to receive them).
3. Cookies
Unicell.lk uses cookies and similar technologies to:
Keep you logged into your account.
Remember your shopping cart.
Save your preferences.
Improve website performance.
Analyze visitor traffic.
Provide a better shopping experience.
You may disable cookies in your browser settings, although some website features may not function properly.
4. Payment Security
We do not store your full credit or debit card information on our servers.
Payments are securely processed by trusted third-party payment providers using industry-standard encryption and security measures.
5. How We Protect Your Information
We implement reasonable technical and organizational safeguards to help protect your personal information, including:
Secure SSL/TLS encrypted connections.
Secure servers and hosting infrastructure.
Restricted access to customer information.
Regular security updates and monitoring.
Firewalls and malware protection where applicable.
While we take appropriate measures, no method of transmitting or storing data online can be guaranteed to be completely secure.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
Delivery and courier partners.
Payment gateway providers.
Warranty or authorized service providers.
IT service providers who support our website.
Government or legal authorities where required by law.
These parties are expected to use your information only for the services they provide to us.
7. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send information about:
New product launches.
Special offers.
Seasonal promotions.
Exclusive discounts.
Company news.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
8. Data Retention
We retain your personal information only for as long as necessary to:
When information is no longer required, we will securely delete or anonymize it where appropriate.
9. Your Rights
Subject to applicable law, you may request to:
Access your personal information.
Correct inaccurate or incomplete information.
Update your account details.
Delete your account where legally permitted.
Object to certain processing activities.
Withdraw consent for marketing communications.
To make a request, please contact us using the details below.
10. Children’s Privacy
Unicell.lk is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
11. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
These third parties operate under their own privacy policies. We encourage you to review those policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of Unicell.lk after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Unicell.lk
Email: support@unicell.lk
Website: https://unicell.lk
Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM
14. Your Consent
By accessing, browsing, creating an account, or placing an order through Unicell.lk, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.